1. Introduction
Highline Industry Ltd is committed to conducting its import, export, sourcing, procurement, and commodity trading activities with integrity, professionalism, and full compliance with the laws of the Republic of Kenya and applicable international trade regulations.
This policy establishes the principles that govern our business operations and reflects our commitment to ethical trade, regulatory compliance, quality assurance, transparency, and customer satisfaction.
2. Scope
This policy applies to all directors, employees, contractors, suppliers, customers, agents, logistics providers, and business partners engaged in transactions with Highline Industry Ltd.
It covers all activities relating to:
- International sourcing
- Commodity trading
- Import and export operations
- Procurement
- Supply chain management
- Logistics coordination
- Customer and supplier relationships
3. Our Commitment
Highline Industry Ltd is committed to:
- Conducting business fairly, honestly, and professionally.
- Building long-term relationships based on trust.
- Providing high-quality products and services.
- Maintaining transparent business practices.
- Promoting responsible sourcing.
- Complying with all applicable legal and regulatory requirements.
- Protecting the interests of our customers, suppliers, and stakeholders.
4. Products and Services
Highline Industry Ltd sources, imports, exports, and supplies a range of lawful commercial products including, but not limited to:
Agricultural Commodities
- Gum Arabic
- Sesame Seeds
- Coffee
- Cocoa Products
- Rice
- Sugar
- Grains
- Pulses
- Spices
- Herbs
- Peanuts
- Vegetable Oils
- Animal Feed Ingredients
Industrial Products
- Activated Carbon
- Industrial Chemicals
- Water Treatment Products
- Filtration Media
- Carbon Products
- Packaging Materials
- Industrial Consumables
Industrial Equipment
- Processing Equipment
- Manufacturing Machinery
- Pumps
- Valves
- Compressors
- Electrical Equipment
- Spare Parts
- Industrial Components
Highline Industry Ltd may trade additional lawful products that comply with Kenyan law and applicable international trade regulations.
5. Compliance with Kenyan and International Trade Laws
Highline Industry Ltd conducts all business activities in accordance with the laws of the Republic of Kenya and applicable international trade regulations.
We comply, where applicable, with:
- The East African Community Customs Management Act (EACCMA), 2004.
- Kenya Revenue Authority (KRA) customs regulations.
- Kenya Bureau of Standards (KEBS) quality and conformity requirements.
- The Standards Act (Cap. 496).
- Kenya import and export licensing requirements.
- Applicable East African Community (EAC) trade regulations.
- International sanctions and export control requirements.
- Anti-Money Laundering (AML) legislation.
- Counter-Terrorism Financing (CTF) regulations.
- Anti-Bribery and Anti-Corruption legislation.
- Applicable international commercial laws and trade agreements.
Highline Industry Ltd reserves the right to reject any transaction that:
- Violates Kenyan law.
- Violates international sanctions.
- Involves prohibited or restricted goods.
- Creates unacceptable legal or financial risk.
- Fails our internal compliance procedures.
6. Know Your Customer (KYC)
To maintain secure and compliant business relationships, we may request customers to provide:
- Certificate of Incorporation
- Business Registration Documents
- Tax Registration Details
- Company PIN Certificate
- Identification of Directors or Authorised Representatives
- Proof of Business Address
- Banking Information
- Import or Export Licences (where applicable)
- End User Information when required
We reserve the right to refuse transactions where satisfactory verification cannot be completed.
7. Supplier Due Diligence
Highline Industry Ltd works only with reputable suppliers who demonstrate professionalism and compliance.
Supplier assessments may include:
- Business registration verification
- Manufacturing capability
- Product quality standards
- Financial stability
- Regulatory compliance
- Ethical sourcing practices
- Environmental responsibility
- Supply chain reliability
8. Product Quality
We are committed to supplying products that meet agreed commercial specifications.
Where appropriate, shipments may include:
- Commercial Invoice
- Packing List
- Certificate of Origin
- Certificate of Analysis
- Inspection Certificate
- Phytosanitary Certificate
- Fumigation Certificate
- Insurance Certificate
- Bill of Lading or Air Waybill
- Any documentation required by the importing country
Where requested, independent inspection agencies may be appointed before shipment.
9. Pricing Policy
Prices quoted by Highline Industry Ltd are based on prevailing market conditions and may change without prior notice due to:
- International commodity prices
- Exchange rate fluctuations
- Freight costs
- Insurance costs
- Supplier pricing
- Government taxes and duties
- Changes in regulations
Unless otherwise stated, quotations remain valid only for the period specified.
10. Payment Policy
Payment terms shall be agreed before order confirmation.
Accepted payment methods may include:
- Telegraphic Transfer (T/T)
- Letter of Credit (L/C)
- Documentary Collection
- Escrow Services
- Other internationally accepted banking methods
Advance payments or deposits may be required depending on transaction size and customer risk assessment.
11. Shipping and Logistics
Highline Industry Ltd works with reputable shipping lines, freight forwarders, customs agents, and logistics partners.
International shipments may be conducted under the latest Incoterms®, including:
- EXW
- FCA
- FOB
- CFR
- CIF
- CPT
- CIP
- DAP
- DDP (where agreed)
Delivery schedules depend upon:
- Production availability
- Shipping schedules
- Customs clearance
- Port congestion
- Weather conditions
- Government inspections
- Force majeure events
12. Export Documentation
Documentation provided may include:
- Commercial Invoice
- Packing List
- Bill of Lading
- Air Waybill
- Certificate of Origin
- Insurance Certificate
- Export Declaration
- Inspection Reports
- Certificates required by Kenyan authorities
- Import documentation required by destination countries
13. Ethical Business Conduct
Highline Industry Ltd is committed to:
- Fair competition
- Honest communication
- Ethical sourcing
- Respect for human rights
- Compliance with labour laws
- Responsible environmental practices
- Zero tolerance for bribery or corruption
All employees and business partners are expected to uphold these principles.
14. Anti-Bribery and Anti-Corruption
Highline Industry Ltd prohibits:
- Bribery
- Kickbacks
- Facilitation payments
- Fraud
- False documentation
- Money laundering
- Any unethical commercial practice
Employees and business partners must immediately report suspected misconduct.
15. Sanctions and Restricted Trade
Highline Industry Ltd does not knowingly engage in transactions involving:
- Sanctioned persons or entities
- Embargoed countries where prohibited by law
- Illegal or counterfeit goods
- Restricted products without appropriate licences
- Transactions that breach international sanctions
16. Confidentiality
Commercial information received from customers, suppliers, and business partners shall be treated as confidential.
Information will only be disclosed:
- Where legally required;
- With the consent of the relevant party; or
- To authorised regulators or law enforcement agencies.
17. Data Protection
Highline Industry Ltd respects the privacy of customers and business partners.
Personal and commercial information is collected, processed, stored, and protected in accordance with applicable data protection laws and used only for legitimate business purposes.
18. Risk Management
We continuously assess operational and commercial risks, including:
- Supply chain disruptions
- Market volatility
- Currency fluctuations
- Regulatory changes
- Fraud risks
- Credit risks
- Political and geopolitical developments
Appropriate mitigation measures are implemented where reasonably practicable.
19. Limitation of Liability
Highline Industry Ltd shall not be liable for delays, losses, or failure to perform arising from circumstances beyond its reasonable control, including:
- Customs delays
- Government actions
- Natural disasters
- Labour disputes
- Transportation disruptions
- Port congestion
- Carrier delays
- Force majeure events
20. Force Majeure
Neither party shall be liable for failure to perform contractual obligations where performance is prevented by events beyond reasonable control, including:
- Natural disasters
- War
- Civil unrest
- Pandemics
- Government restrictions
- Transportation interruptions
- Industrial action
Affected parties shall notify each other promptly and use reasonable efforts to minimise the impact.
21. Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
Any disputes arising from transactions with Highline Industry Ltd shall be subject to the jurisdiction of the competent courts of Kenya unless otherwise agreed in writing.
22. Policy Review
This policy will be reviewed periodically to ensure continued compliance with:
- Kenyan legislation
- International trade regulations
- Industry best practices
- Company operational requirements
Highline Industry Ltd reserves the right to amend this policy without prior notice.
Contact Information
Highline Industry Ltd
Email: info@highline-industry.com
Website: www.highline-industry.com
For enquiries regarding sourcing, procurement, import, export, commodity trading, logistics, or international business partnerships, please contact our commercial team.